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Log activity lists Call, Zalo, WhatsApp, Email and Meeting. For anything else, choose Other and type what it was.

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Steps

  1. Press ⌘ E and select Type instead, or press Tab.
  2. Type what happened, such as “Messaged Vy on Telegram, she’s open to Trade Marketing roles.”
  3. Select More options, then Channel › Other.
  4. Under “Which channel?”, type the name, such as Telegram, Facebook or in person. Up to 40 characters.
  5. Select Save activity.
Log activity under More options with Other selected and Telegram typed as the channel

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What happens next

  • Meetings › Past, the record’s Activity and Flo show the name you typed in place of Other.
  • When you talk or type it to Flo instead, Flo picks up the channel’s name from your words, for example “on Telegram”.
  • To find these logs later, filter Channel on Meetings › Past: “Channel contains Tele” finds Telegram.

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Troubleshooting

  • The name didn’t show. Left blank, the channel saves as plain Other.