> ## Documentation Index > Fetch the complete documentation index at: https://docs.ascern.io/llms.txt > Use this file to discover all available pages before exploring further. # Use the Inbox > Answer the emails with your candidates and clients, follow up on time and keep each thread with its job. Answer your candidates and clients, follow up on time and link each thread to its Job. [Connect Gmail](/guides/how-to/connect-gmail) first. The Inbox on Needs reply; marker 1 is the views, 2 a reason on a row, 3 a private conversation to link 1. **Views.** Where each conversation stands. 2. **Reason.** Why the row is here, such as **Client replied to CV out** or **Draft ready**. 3. **Link to a job.** A private conversation waiting for its Job. Open a conversation. Edit Flo's draft or select **Draft with Flo**, then **Send and remind me**. Nothing sends until you select it. A reply with the reminder choices open: tomorrow, next week, in 3 working days or a date Under **Not linked yet**, select **Link** next to the Job or application. Everyone on that Job can then read the thread. The Not linked yet panel with the job search Select **Done** (E) or **Snooze** (H). To delete it from Hire, select **More** (⋯) › **Remove from Hire**. Gmail keeps every email. The Remove this conversation from Hire dialog, saying Gmail keeps every email, with Cancel and Remove from Hire ## The views | View | What's in it | | - | - | | **Needs reply** | The next move is yours. A new reply always lands here | | **Waiting** | You wrote last. Your reminder shows on the row | | **FYI** | Updates with nothing to answer | | **Snoozed** | Back in Needs reply at the time you chose, or when they reply | | **Done** | Nothing left to do | A view opens at the click. If Hire is still fetching it, the list shows grey placeholder rows until the conversations arrive. A conversation you mark done or snooze shows in its new view straight away. Flo sorts new mail into these views. See [Sort mail with Mail sorting](/guides/how-to/sort-mail-with-flo-rules). ## Attachments Each attachment shows its type, name and size under its email. Select it to preview a PDF, picture or Word file, or the arrow to download it. On a thread with a candidate, a PDF or Word file's preview adds **Save to Ana's files** and **Use as CV**, which also has Flo fill their empty fields. Both have **Undo**. Hire opens attachments from your Gmail when you select them and keeps no copy until you save one. Only you can open them, even when a teammate can read the thread. Logos and pictures pasted into an email show without **Show images**. ## Keyboard shortcuts | Keys | Action | | - | - | | J / K | Next or previous conversation | | E / H | Done / Snooze | | R / L | Reply / Link to a job | | X / Z | Select / Undo | | ⌘ ↵ | Send and remind me | ## If something looks wrong An empty Inbox: Synced from Gmail 1m ago with Sync now, and No mail with people in Hire yet with the number of emails checked * **"No mail with people in Hire yet."** Approve people on [People we found](/guides/how-to/review-people-we-found). * **"Bringing in mail with people you added."** Their threads are on the way. The line counts down. * **A reply is missing.** Select **Sync now** (the circling arrows). New mail usually arrives within a minute. * **Hire won't send.** The person or their company is marked **Do not contact**. The message says which. * **Images are hidden.** Select **Show images**. Senders use them to see when you open an email. * **Gmail sent it but the reminder failed.** Set the reminder again from the conversation. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.