> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ascern.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to import candidates

> Bring a candidate spreadsheet or a folder of CVs into Hire.

Import a candidate spreadsheet, or upload a folder of CVs. For several sheets or another system's export, [import with Flo](/guides/how-to/import-with-flo).

<Steps>
  <Step title="Open the import">
    On **Candidates**, select **Import** › **Import CSV** (in **⋯** from 20 candidates), or drop the file on the page.

    <Frame>
      <img src="https://mintcdn.com/skillflo/CelhFopCZiSxA9Go/images/guides/candidates-header-v1.png?fit=max&auto=format&n=CelhFopCZiSxA9Go&q=85&s=3be92bb8b0ea992a79c1c5ca2dc34660" alt="The Candidates page header with Add from CV beside Add candidate" width="884" data-path="images/guides/candidates-header-v1.png" />
    </Frame>
  </Step>

  <Step title="Map, preview and import">
    Choose the header row, check the columns, select **Preview**, then **Import N candidates**. The steps match [importing contacts](/guides/how-to/import-contacts).

    <Frame>
      <img src="https://mintcdn.com/skillflo/CelhFopCZiSxA9Go/images/guides/import-preview-v1.png?fit=max&auto=format&n=CelhFopCZiSxA9Go&q=85&s=2d384a0a96644b1780d4305713ba6ca7" alt="The import preview: 2 new, each row with its result, and Import 2 contacts" width="608" data-path="images/guides/import-preview-v1.png" />
    </Frame>
  </Step>
</Steps>

## Upload a folder of CVs

<Steps>
  <Step title="Choose the CVs">
    Select **Import** › **Upload CVs**, then **Choose files** or **Choose a folder**. Up to 200 PDF or Word files, or a zip.

    <Frame>
      <img src="https://mintcdn.com/skillflo/CelhFopCZiSxA9Go/images/guides/upload-cvs-v1.png?fit=max&auto=format&n=CelhFopCZiSxA9Go&q=85&s=95715aaeae534a5c556d12658515528a" alt="The Upload CVs dialog with Choose a folder and Choose files" width="432" data-path="images/guides/upload-cvs-v1.png" />
    </Frame>
  </Step>
</Steps>

Hire matches people by email, phone or LinkedIn, never by name. Someone already in Hire gets the CV and only their empty fields filled.

In a spreadsheet, a new person who may be someone you have is not added, and the row says who: the same name, a nickname, or the same address with a +tag ("looks like Le Thi Bich"). Add them by hand if they're someone else. A shared inbox such as careers@ or hr@ is refused as a person.

## If something looks wrong

* **A CV says Couldn't read.** It's a scan, over 20 MB, not PDF or Word, or has no name.
* **A Do not contact column.** Yes marks a new person **Do not contact**. People you have keep their own setting.
* **Wrong import.** Select **Undo import** within 14 days. It keeps records someone worked on since.


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