> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ascern.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to find and merge duplicates

> Merge records for the same person or company into one, keeping every history, and undo a merge.

Merge the duplicates of a person or company into the record you keep. Everything linked to them moves across. You need to be an Owner, Admin or Manager.

## Merge people

<Steps>
  <Step title="Select the duplicates">
    On **Contacts** or **Candidates**, tick two or more rows for the same person, then select **Merge**.

    <Frame>
      <img src="https://mintcdn.com/skillflo/CelhFopCZiSxA9Go/images/guides/merge-people-select-v1.png?fit=max&auto=format&n=CelhFopCZiSxA9Go&q=85&s=40d8969dbf8a607c5fa2596da5948faf" alt="Two candidates ticked, with 2 selected, Archive and Merge above the table" width="299" data-path="images/guides/merge-people-select-v1.png" />
    </Frame>
  </Step>

  <Step title="Choose what to keep and merge">
    Pick the **Record to keep** (for candidates, the oldest) and the name or role where they differ, then select **Merge**. Hire says **Merged into name** with **Undo**.

    <Frame>
      <img src="https://mintcdn.com/skillflo/CelhFopCZiSxA9Go/images/guides/merge-people-v1.png?fit=max&auto=format&n=CelhFopCZiSxA9Go&q=85&s=cb8fb0463e57896e36ea155775a9a654" alt="Merge 2 candidates: Record to keep, Name and Current role choices, and what the kept record will hold" width="312" data-path="images/guides/merge-people-v1.png" />
    </Frame>
  </Step>
</Steps>

From a record, select **⋯** › **Merge with…** and search for the duplicate.

## Merge companies

<Steps>
  <Step title="Open the company you keep">
    Select **⋯** › **Merge a duplicate into this company**, choose the duplicate, then **Merge**. Or tick both on **Companies** and select **Merge**. Hire says **Merged into name** with **Undo**.

    <Frame>
      <img src="https://mintcdn.com/skillflo/CelhFopCZiSxA9Go/images/guides/merge-company-v1.png?fit=max&auto=format&n=CelhFopCZiSxA9Go&q=85&s=0d27cce64da75b4f5e7832c5ed98878d" alt="Merge a duplicate into Hưng Phát Consumer, with the Duplicate company picker and Merge" width="520" data-path="images/guides/merge-company-v1.png" />
    </Frame>
  </Step>
</Steps>

## What moves and what stays

| | People | Companies |
| - | - | - |
| **Moves** | Emails, phones, LinkedIn, skills, applications, placements, notes, tasks, files, meetings, mail | Contacts, targets, Jobs, notes, activity |
| **Kept values** | The record you keep, plus your choices | The kept company's, with empty fields filled |
| **Undo** | Yes. A field changed since keeps the later change | Yes. The company gets back its contacts, targets, Jobs and website |

<Note>**Do not contact** stays if either record had it. The same job applied to twice keeps the kept candidate's application and archives the other. The kept person's primary email and phone stay primary; the other person's are added after them.</Note>

## If something looks wrong

* **Merge is greyed out.** The record or its company is archived. Restore it first.
* **Undo says to undo the later merge first.** The kept person or company was merged again since. Undo that one first.
* **Archiving a company asks "Merge into it instead?"** It looks like a duplicate. **Merge** is the default, **Archive anyway** archives it.
* **An old link opens another record.** It belonged to a merged person and opens the record you kept.


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